|Doesn't it look awesome? I can't wait.|
So I saw on WagJag a half-price coupon for sailing on a tall ship. That is definitely on my bucket list plus it is my birthday on the 28th. What a perfect gift. So I purchased 2 coupons for Hal and I and sent the link to both of my sons in case either of them wished to come along with their respective spouses. Through the grapevine (older brother) I heard that my younger son was a little down so Hal and I decided to buy him and his girlfriend tickets too. I gifted them to him. Okay so that part of the transactions went quite well.
Fast forward to Monday (yesterday) when I started trying to print off our coupons . . . note the word trying. Now if you know me even a little bit, you know I am electrically, mechanically and computerally challenged. It's true. I lost track of how many times I tried. Then I moved to Hal's computer and tried a whole bunch more times. Finally I gave up. Today I tried again. It was very trying.
I called customer service at WagJag and spoke to Josh. What a patient man!! He talked me through the process and nothing. He hung in there with me while I tried a different web browser. Nothing! And then he had the scathingly brilliant idea for me to try another file on my computer that was a .pdf. Guess what? It wouldn't open. Something was wrong with my Adobe Reader. I let Josh off the hook so he could go help someone else, probably as challenged as I am at these things. I downloaded a new Adobe reader and guess what? It worked. I printed off 2 coupons.
And then I was back in trouble. I had gifted the tickets to my son and wasn't able to print them. But I needed them in order to make the reservations. I tried getting in touch with my son. No luck. So back on the phone with WagJag. I pressed 2 when prompted and became Marie's problem. She quickly understood my dilemma and with her magic computer Marie was able to transfer the coupons back to my account so I could print them. Magic!
So WagJag . . . Josh and Marie both need a raise! They have to deal with people like me or . . . gasp . . . even worse every day!! Seriously. Thank you Josh and Marie for having a great sense of humour, unlimited patience and great customer service.